Putting it simply, we believe in being a comprehensive, all-round service, managing your complete move from the point of instruction right through to your moving day.
With offices are positioned in prominent High Street locations in Caterham, Coulsdon, Warlingham and Woldingham, and we run an extensive, qualified database of home buyers with a proven track record of success. Our knowledgeable, experienced and friendly teams are available to help and advise you every step of the way.
First Things First
You will require a market appraisal. Our dedicated local experts have specialist knowledge in the local market, access to market-leading research and a wealth of marketing strategies and experience.
Utilising their in-depth knowledge of the property market within the local area, comparable sales evidence, as well as an understanding of local demand they will outline a tailored marketing plan that’s right for you and your property.
We offer a complete, personal and transparent approach, providing a clear commission structure with no hidden charges and we will always endeavour to achieve the best price for your property.
Contact us here to arrange a free, no-obligation, market valuation from one of the team
Our comprehensive service includes;
Perfectly presenting your home
The first impression buyers have of your home are key, so we ensure every property that we are marketing appears inviting in marketing materials, whether online, our window display or the professional brochure. Before we circulate your property particulars you will have the chance to approve them and input anything you feel necessary.
Team Visits
Our sales teams visit every property we have for sale to acquaint themselves with the layout, and gain first-hand experience of your home and its attributes. It is also useful to meet in person and get a direct understanding of your requirements and how best we can help you.
This visit is really valuable and helps our team to find the most suitable buyer in the quickest time.
Proactive Selling
We don’t just list your property on Rightmove and Zoopla and wait for enquiries to come through! Our sales teams have a pre-marketing strategy which will often result in viewings before the property is online. We build great rapport with, not just you as our vendor, but also priority buyers who are in a strong, proceedable position. We understand what they are looking for and when a new property will suit them.
Our closely connected offices also give us the benefit of an unrivaled shared database of qualified buyers, with our sales team conducting regular phone outs to generate viewings.
Guided Viewings
Viewings should be tailored to each prospective buyer; a positive feature for one person may be a deal breaker for another. With us knowing what our buyers are looking for, a member of the team is definitely best placed to present your home to them in its most favourable light.
Communication & Feedback
We know that keeping you updated, advised and informed at each stage is central to your move. This starts with our four point feedback following viewings. We request initial feedback from every viewer which includes three positive points, something they would wish to change and their thoughts on price. This helps our clients gain an understanding of how the market feels about the property, helping with the decision making process and tailoring of future marketing.
Offers & Negotiations
When a prospective buyer makes an offer, you can be confident that this will be dealt with by a member of our expert team, in line with the Guild of Professional and Ombudsman’s Codes of Practice. We conduct full due diligence checks on our buyers at this stage and would not advise acceptance of an offer until we could fully endorse them to you.
Not only will we advise you on a buyer’s chain status and means of purchase, but also whether their requirements, such as timeframes, are in line with yours.
Are you looking to buy your next dream home?
If you are, then we have got you covered. Whether you are buying locally or further afield, we will prioritise you as a buyer, and do everything we can to help you secure the perfect home.
If you are looking out of the area then we can help with our connection with the Guild of Professional Estate Agents, and their some 800 offices spread across the country.
Please do get in touch with your requirements, chosen area and we will do the rest. We can even help with any onward negotiations or research that may be required.
After Sales Care
We are one of the only local agents to have a designated and separate Sales Progression department who take care of your needs once a buyer has been found for your property.
With a fall through rate well below the industry average, the team will help and assist you throughout the legal process with their knowledge and expertise, allowing them to navigate around most problems that may present themselves during the transaction.
Moving Day
The most exciting date on your calendar will be your moving day and we love nothing more than seeing happy clients handing over their keys and moving onto the next chapter of their lives.
We are here to help make this day as smooth as possible and keep all parties updated with progress, ready for key release.
We can even help with recommendations of local takeaways, the opening hours of the local recycling centre, and where to stock up on chilled Prosecco!